CROSS-SELL - What else could be experimented with?

Group

Name

Short description

Group

Name

Short description

1

Marketing Alignment (MA)

Promoted Campaigns

Promote products or content in the target of active promoted campaigns

2

Visitor Journey Personalization (VJP)

Views > Price Range

Products which match (or are slightly higher than) the products price range of the previsouly viewed products

3

Visitor Journey Personalization (VJP)

Views > End-up Buying

Products which are often bought in the same session after viewing the same products the current visitor has already viewed

4

Visitor Journey Personalization (VJP)

Views > Discovery Tags

Views > Defining Tags

Promote products or content with Discovery Tags matching previously viewed products.

Each product gets a list of Discovery Tags representing the most common search terms used to find a product.

Each product gets a list of Defining Tags representing which is a subset of the product attributes values that have been identified as important in the selection of a product

5

Customer Journey Personalization (CJP)

Purchases > Individual Collaborative Filtering

Neural Collaborative Filtering for individual recommendations based on the purchases of the customer and leveraging the patterns in the purchase behaviors of other customers

6

Visitor Journey Personalization (VJP)

Basket > Often Bought Together

Basket > Collaborative Filtering Bought Together

Promote products often bought together with products already in the basket of the visitor

(first practice with statistics, second variant with AI Collaborative Filtering)

7

Visitor Journey Personalization (VJP)

Views > Often Bought Together

Views > Collaborative Filtering Bought Together

Promote products often bought together with products the visitor has already viewed

(first practice with statistics, second variant with AI Collaborative Filtering)

8

Visitor Journey Personalization (VJP)

Views > Often Viewed in Same Session

Views > Collaborative Filtering Viewed Same Session

Promote products often viewed in the same session as products the visitor has already viewed

(first practice with statistics, second variant with AI Collaborative Filtering)

9

Customer Journey Personalization (CJP)

Last Purchase > Often Bought After

Last Purchase > Collaborative Filtering Bought After

Promote products often bought after the last purchase of the customer

(first practice with statistics, second variant with AI Collaborative Filtering)

10

Customer Journey Personalization (CJP)

Purchases > Often Bought By the Same Customer

Purchases > Collaborative Filtering Bought By the Same Customer

Promote products often bought by the same customer (based on the purchase history of the customer)

(first practice with statistics, second variant with AI Collaborative Filtering)

11

Visitor Journey Personalization (VJP)

Basket > Often Basketed Together

Basket > Collaborative Filtering Basketed Together

Promote products often basketed together with products already in the basket of the visitor

(first practice with statistics, second variant with AI Collaborative Filtering)

12

Product & Content Context (PCC)

Context Products > Often Basketed Together

Context Products > Collaborative Filtering Basketed Together

Promote products often basketed together with products already in the basket of the visitor

(first practice with statistics, second variant with AI Collaborative Filtering)

13

Visitor Journey Personalization (VJP)

Views > Low/High End

Promote products or content in the same Price Quadrant as previously viewed products.
Each product is connected to a price percentile according to its group (e.g.: category), lower percentiles (e.g.: <20%) are labeled Low-End while top percentiles (e.g.. >80%) are labeled High-End.

14

Customer Journey Personalization (CJP)

Purchases > Low/High End

Promote products or content in the same Price Quadrant as previously bought products.
Each product is connected to a price percentile according to its group (e.g.: category), lower percentiles (e.g.: <20%) are labeled Low-End while top percentiles (e.g.. >80%) are labeled High-End.

15

Customer Journey Personalization (CJP)

Purchases > Discovery Tags

Purchases > Defining Tags

Promote products or content with Discovery Tags matching previously bought products.

Each product gets a list of Discovery Tags representing the most common search terms used to find a product.

Each product gets a list of Defining Tags representing which is a subset of the product attributes values that have been identified as important in the selection of a product.

16

Customer Journey Personalization (CJP)

Wish-list > Products

Wish-list > Products Attributes

Wish-list > Products Discovery Tags

Wish-list > Products Defining Tags

Promote products

  • currently in the wish-list of the visitor

  • matching the values of attributes of products in the wish-list of the visitor

  • matching the Discovery/Defining Tags of products in the wish-list of the visitor

See Discovery and Defining Tags definition above

17

Visitor Journey Personalization (VJP)

Basket > Products Attributes

Basket > Products Discovery Tags

Basket > Products Defining Tags

Promote products

  • matching the values of attributes of products in the basket of the visitor

  • matching the Discovery/Defining Tags of products in the basket of the visitor

See Discovery and Defining Tags definition above

18

Visitor Journey Personalization (VJP)

Views > Smart Bestsellers on Clustering

Best-selling trends within the Cluster the visitor is predicted to belong based on his prior product views.

Customer Clustering distributes all customers into clusters based on their purchase history

19

Customer Journey Personalization (CJP)

Purchases > Smart Bestsellers on Clustering

Best-selling trends within the Cluster the customer belongs.

Customer Clustering distributes all customers into clusters based on their purchase history