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Dynamic
So far, the only way you could be free from IT was by being static. By this, we mean that you could write static content on your home page, create a static landing page, or a static e-mail template, but you couldn’t achieve that by setting up an automated campaign with dynamic content without your IT.X-bound
Don’t separate your campaigns in in-bound and out-bound activities. Instead, define X-bound automated campaigns that will be presented to your customers when they come or sent to them to make them come depending on their customer journey.Optimized
Didn’t you ever hope that you could have a real way to identify which banner in your home-page really brought over-performances without the nightmare of complex multi-factor attribution? By running many automated campaigns in parallel, you can learn which ones perform and which don’t in an objective way.Automated
With real-time Marketing, you can reduce the number of repetitive tasks and their duration per campaign by a factor 5 to 10. This is important because targeted marketing is of no use if you are already struggling to create enough campaign material for the masses on a regular basis.Personalized
Once you are Dynamic, X-bound, Optimized, and Automated, then your personalization will be much more effective. Instead of sending personalized product recommendations that are not connected to your marketing campaign subject, leverage campaign and topic affinities to not only change the products that you show but the communication and content message you are presenting to your customers to engage with.
How does Real-time marketing go beyond Targeted & Content Marketing?
Targeted Marketing
With Targeted Marketing, you can define relevant target segments and communicate more actively and timely with these segments, but you will be limited by the number of target segments. Most companies are already struggling to manage efficiently 5-10 segments over an extended period of time.
Content Marketing
With Content Marketing, you can create a large quantity of long-lasting content that will promote your e-shop to large audiences interested in specific topics and grow your inbound channel over time. But most companies fail to present the right piece of content at the right moment of the customer journey. It therefore mostly stays as a valuable low-cost acquisition channel for new customers.
Real-time Marketing
With Real-time Marketing, your marketing team doesn’t need to define targeted campaigns anymore. Instead, the can set-up simple campaigns and connect them to marketing automation journeys which will play out by themselves as both inbound and outbound activities and will connect the active campaigns as well as automatically identified trends called “topics” to customers at the most relevant moment of their joureny.
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First, you might ask yourself the question:
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