2. How to test before publish?
You prepared some changes (particularly in your widget strategies) and would like to test them before publishing live?
If you want to test changes you did in widget strategies, first make sure you clicked on 'Save & Test' in any widget configuration (it will anyway update the test mode of all your widgets). Then, please check the help 1. Why does it appear live, as all these instructions will be helpful for this case as well.
Instead of 'live mode with live data', select 'test mode with live data'.
If you have prepared several test variants (which you should do, a/b testing is key :)), you can select the test variant in the left main Widget tab in the test variant drop down (which appears automatically after you select your widget).
Finally, if you don't understand why a product doesn't appear in the top results, click on the compare button in the explain tab of any of the products and indicate the product in the dialog box. This will open a new column with only this product.
If this new column is empty, it means that the reason the product is not on the top of the list, is because it is not in the list at all.
If it appears, you can check the scoring factors of this product compared to the top appearing products (in the explain tabs) to understand what Use-Case causes the difference in scores.
You can then change your Widget strategy configuration, click on 'Save & Test' and refresh this view to adjust the logic to your liking (hint: open your strategy in one