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Best-Practice Pages, Components, Types, Names & Values for Tracking

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As documented in the HTML markup requirements without Narrative API Response , you can track many components appearing on any page of your web-site, not only the components which are returned as part of the Boxalino Narrative API Response.

In this article, we document our Best-Practice naming for such tracking and highly recommend you to follow it as closely as possible in your integration:

Parameters conventions

We recommend to pass parameters as key values pairs (with = sign in between) and separated by the pipe sign ‘|'.

So to track something with a name ‘myname’ and two parameters: color:blue and size:big, the following string value should be used:

myname|color=blue|size=big

data-bx-narrative-type

For the type, we recommend to track the page type using the following values.

We indicated the Customer Journey Step as per our definition: Widget & Page Optimizers (WPO)

type

Customer Journey Step

description

parameters

home

WELCOME

The home page of the web-site

typically none, but if you have several versions, you can indicate it in

  • variant=personalized

  • test=control

campaign-global

WELCOME

A marketing campaign page which is not related to or presenting a specific part of your sortiment

the campaign name, id (and other parameters if applicable):

  • id=campaign123

  • name=My Campaign

top-category

CONSIDERATION*

A top-level category page which is not showing primarily a listing of products

typically none, as the category id should be set as

data-bx-narrative-field &
data-bx-narrative-value

category

CONSIDERATION*

A category page showing a listing of products

autocomplete

CONSIDERATION*

A Search autocompletion (appears while you type)

search

CONSIDERATION*

A search page

finder

CONSIDERATION*

A product quick finder page

brand

CONSIDERATION*

A brand page

topic

CONSIDERATION*

A topic page

campaign-list

CONSIDERATION*

A marketing campaign page which is related to and/or present a specific listing of products

listing

CONSIDERATION*

Any other product listing pages

content-listing

CONSIDERATION*

A content list page

pdp

EVALUATION

the product detail page

typically none, as the current product id should be set as

data-bx-narrative-field &
data-bx-narrative-value

blog

EVALUATION

a content page of the type blog

typically none, as the current content id should be set as

data-bx-narrative-field &
data-bx-narrative-value

magazin

EVALUATION

a content page of the type magazin

campaign-item

EVALUATION

a content page of the type campaign

content-item

EVALUATION

any other content page

basket

PURCHASE

the basket page or the basket overlay

if an overlay, indicate it with

  • display=overlay

checkout

PURCHASE

the checkout page

the checkout process step

  • step=1/2/3/…
    (or names: start/details/confirm/…)

account

LOYALTY

the account page

the section of the account

  • section=orders

* for the cases of CONSIDERATION, as they are becoming quickly complicated, it is advised to consider using the Boxalino Narrative API as early as possible as this will make the tracking much simpler as it is all automated by the Boxalino Narrative API response. Adding elements in Boxalino there will be automatically tracked in the proper way without additional efforts on your side.

data-bx-narrative-name

There you can indicate the name of the component of a page.

Component might vary from

  • images

  • banners

data-bx-narrative-field & data-bx-narrative-value

You should indicate here the context of the page in a way which is directly compliant with the data you export to Boxalino.

For example, you are in on a product page for the product sku = 123 and you export the value “123” in to boxalino as sku value in your “doc_product” export, then you should set these parameters accordingly:

  • data-bx-narrative-field='sku'

  • data-bx-narrative-value='123'

If possible use the standard fields as described, but if needed you can use a field any attribute you export in your doc_product data.

The same is true if you are on a category page, in such case, it is best to set the field to “category_id” and set the value as the current category_id (same for ‘brand’ and so on).

For the case of content, same thing, but of course use an standard or custom attribute name as field which you are exporting in your doc_content data.

Read more:

  • doc_product the export data structure of your product

  • doc_content the export data structure of your headless content

  • doc_attribute the list of standard attribute names (like ‘sku’, ‘id’, ‘external_id’ and ‘products_group_id’ which are always there when you are exporting your data to Boxalino).

data-bx-narrative-group-by & data-bx-item-id

[VALUE]|[PARAMETERS]

orange|date=17.02.22

data-bx-variant-uuid

Typically do not set. Only if you have another tracking system and you would like to inform us of the unique identifier used in the other tracking system

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