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Step 4: Targeted Testing: Data, Process & Visual

Here we speak of the set-up of a targeted testing a change which could be of the following types

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Data
we are changing/extending the calculated data to operate a change
example: create margin groups to change the campaigns of Google Ads and change the source

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As a result of Step 3, most of your optimization ideas are likely to belong in one of 3 groups:

  • Data
    These are the best kind (at least for data scientists). Basically it means that the change you want to test requires no change in your processes (IT or otherwise) and can be done behind the scene.
    This is the case for example of any algorithmic or rule-based change in the sorting / selection of products in product listing or product recommendations. The change simply modifies what product will appear in which context and to whom.

  • Process
    we are changing/improving the management of our e-shop based on new analytics
    example: we are improving our stock management process based on the information of the most viewed product with non optimal delivery times

  • Visual
    we are chaning changing what the user sees on the web-site
    example: We are making a visual change on the page to show similar recommendations higher on the page

  • Hybrid
    This is a very common case typically when both Data and Process or Data and Visual are both needed together in a change, or even all 3 together
    example: create margin groups to change the campaigns of Google Ads and change the source
    A data change is required, but also a structing of your Campaigns which is a change in your processes

About Targeted Testing:

  • Testing
    If possible, we do the change as a test (if possible an A/B Test) to have a direct causal understanding of the effect of the change

  • Targeted
    we are doing the testing in a targeted way if possible, which might mean “personalized” either individually or in a customer segment but can also mean we are implementing the change a segment of the product sortiment

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