When releasing a block of recommendations or a product listing, make sure the tracking is properly set-up by running the following checks:
Check the HTML tags
Make sure that the container div (in red in the screen-shot below) has the following properties as described in the Tracker API documentation: https://boxalino.atlassian.net/wiki/spaces/BPKB/pages/8716641/JS+Tracker+API#Narrative-HTML-markup-requirements .
...
(other cases like Basket “quantity” element, Basket “price” element and Basket “currency” element are documented in the Tracker API documentation, but not listed here as they are optional).
...
Check the scrollImpression tracking:
Open the networking tab and set a filter on “bx-cloud” to see only the events sent to Boxalino.
...
| Info |
|---|
In case you have arrows (like in the screen-shot here) to see more products by clicking left or right on the product slider, make sure that additional scrollImpression events are sent when the arrows are clicked, as new products appear on the screen of the user. |
Check the click tracking:
Click on “preserve log” in your networking tag so changing page doesn’t make you loose the networking information.
...